FAQs

How do I purchase tickets for LATINADA?

We strongly encourage you to purchase it online “HERE” to secure your spot early. Alternatively you may also walk in to the festival and purchase your tickets at the entrance (subject to ticket availability at point of purchase).

How much are LATINADA tickets for ADULTS?

SGD$40 per adult per day. Please note that each adult ticket includes a SGD$20 food & beverage voucher. This voucher will be issued to you at the entrance of the Latinada festival.

Are there tickets to LATINADA for KIDS?

Absolutely! LATINADA is a family-friendly event. Tickets for kids from 6 to 12 years old are priced at SGD$10 per kid per day.

Do you have ticket bundles? 

Yes we do. We are running a promotion where you can purchase 6 tickets and receive 2 extra tickets for FREE. This also includes food and beverage credit for a total of 8 tickets. You can purchase this bundle online “HERE”. This bundle is also sold at the entrance if you decide to walk in. Just let our ticketing team know that you would like to purchase a bundle of 8 tickets.

Can the bundle include kids tickets?

The bundle is meant for adult ticket(s) only. However should you wish to utilise adult ticket(s) for kid(s), you may do so but we will not be able to refund any part of the ticket(s) to you.

 

How can I upgrade my tickets to a bundle?

Please do drop us an email at info@canchita.sg a minimum of 3 days prior to your arrival so that we can assist you in the upgrade process. Do note that we are NOT ABLE to do effect this upgrade change at the festival. It is important that this upgrade be done before you arrive at the festival.

 

Can we split the bundle tickets to different days?

No. All tickets are date and day specific. You will need a different set of tickets if you are planning on visiting the festival across different days.

 

How do I claim/redeem the tickets?

A link will be sent to you via email after you have completed your purchase. In that email you will see a link to “redeem” your ticket. Please check that the date that you purchased your ticket for is correct because each ticket is date and day specific. At the entrance of the festival, present the email to our ticketing team and they will assist you with the redemption. 

 

How do I claim/redeem the Food & Beverage vouchers?

ALL F&B vouchers will be issued at the entrance of the festival only. This will be in the form of voucher stubs. Please note that food & beverage vouchers are only for tickets purchased for adults. There is NO food & beverage vouchers for kids tickets.

 

Are cash payments accepted at LATINADA?

LATINADA is a CASHLESS festival. We will not be accepting cash payments. All major credit cards are accepted at the festival -  VISA, MASTERCARD & AMEX.

 

What if 1 (one) or some of us are not able not make it?

As tickets purchased are non-refundable, we would like to suggest that you transfer OR gift your ticket to a friend or family member to attend the festival on your behalf to enjoy LATINADA! 

 

Are we able to do a full or partial refund if you cannot make it?

Tickets purchased are not refundable. For this, we highly recommend you to then transfer this to neighbours, colleagues or family and friends so that they won’t miss out an exciting festival!

Do you need to inform us if you are transferring the ticket or the ticket bundle?

Not necessary. Just share the link with the person whom you will be transferring or gifting the ticket to.

 

Is LATINADA a pet friendly festival?

LATINADA does not have designated outdoor seating for you and your pets. However we are happy to welcome pets to our festival at the Amazon Patio seating area only. We suggest that you come with a partner or friend so that your can be supervised at all times and not left alone outside. This helps ensure a conducive, safe and happy environment for all festival patrons.

Is the LATINADA festival venue wheelchair accessible?

Unfortunately, LATINADA is not currently a wheelchair accessible festival. We apologise for any inconvenience this may cause. We are working closely with the Dempsey Hills team to see how to best accommodate this for future LATINADA's.

Are there ATMs on-site?

We do not have ATMs on-site.

Can I smoke at LATINADA?

LATINADA is a strictly non-smoking event. Dempsey Hills is a designated non-smoking area. As such you may wish to smoke before arriving or a distance away from the festival venue. Please note that as vaping is illegal and hence strictly prohibited within the festival grounds. 

Is there seating available, or is it a standing event? Can I reserve a table for LATINADA?

LATINADA is primarily a walk around event. We do have tables and chairs but they are limited. The tables and chairs are on a self serve and fist come first serve basis. We do not accept reservations for tables.

Can I leave the festival venue and re-enter on the same day?

Yes, re-entry is allowed as long as you have a ticket for the same day and date.

What is the dress code?

Fun and Dancing!!

Can I bring my own food and drinks?

No outside food or drinks are allowed. All food and beverages must be purchased from within the festival compound.

What type of music can I expect at LATINADA?

LATINADA features a dynamic musical lineup, blending various Latin genres. Expect a mix of salsa, reggaeton, cumbia, and more, curated by our featured DJs.

Can I volunteer at LATINADA?

Yes, we welcome volunteers to join our team. Please send us an email to info@canchita.sg and we will connect with you directly

How can I stay updated on any changes or announcements for LATINADA?

Follow us on social media “HERE” and check the event website “HERE” for the latest updates and announcements regarding LATINADA.